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What U.S. iGambling Operators Can Learn from Global Markets

Louis Hecq

The U.S. iGambling industry has exploded from zero to a multibillion-dollar market in just a few short years. Yet compared with the U.K., Europe, and Australia, it’s still in its infancy. Looking abroad offers a shortcut: mature markets have already faced-and fixed-the challenges the U.S. is now encountering. This piece highlights the most useful global lessons and how American operators can apply them to grow sustainably and responsibly.

The Market Backdrop: Rapid Expansion, Rising Expectations

In 2024, the U.S. online gambling market was valued at around $12.68 billion and is expected to expand at roughly a 9.8% CAGR from 2025 to 2030. Among the fastest-growing segments are live-dealer and immersive experiences. Meanwhile, the broader U.S. commercial gaming industry recorded record revenues in 2024, driven largely by iGaming and sports betting. These powerful growth trends bring both promise and pressure-particularly around advertising ethics, data privacy, and player protection.

What Global Leaders Already Learned (So You Don’t Have To)

Table: Key Differences – U.S. vs. Europe/Australia iGambling Markets

AspectU.S. MarketEurope / Australia Market
Regulatory MaturityFragmented, state-by-state, still developingCentralized, well-established frameworks
Product MixHeavy sportsbook focusBalanced mix: casino, poker, live dealer, social
Responsible Gambling (RG)Early-stage, voluntary programsStrict, mandatory standards and audits
Mobile AdoptionRapid growth, improving UXMature, mobile-first environments
Data UtilizationAcquisition-drivenLTV-based personalization and retention

1) Expand Beyond Sportsbook

In Europe and Australia, successful brands don’t rely on one vertical. They combine sportsbook, casino, live casino, poker, and social products to create stable, diversified ecosystems. U.S. operators should continue developing multi-product platforms that cross-sell smartly and smooth out seasonality.

2) Prioritize Mobile-First Experiences

Globally, mobile is where the vast majority of wagers happen. Seamless registration, lightning-fast KYC, real-time in-play UX, and instant deposits or withdrawals are now standard expectations. The key takeaway: minimize friction and latency, especially for micro-bets and live events.

3) Build Responsible Gambling Into the Core

The U.K.’s history proves that tools like self-exclusion, spend limits, and ad controls can’t be optional. Adopting responsible gambling frameworks early-along with data-driven harm detection-positions U.S. brands ahead of future regulation. Initiatives like the Responsible Online Gaming Association (ROGA) show where the industry is headed.

4) Localize as if Each State Is Its Own Country

Winning on a global scale has always meant tailoring to local audiences-through payments, promotions, odds formats, and culture. The same holds true domestically: each U.S. state is effectively a separate market with unique taxes, ad rules, and bonus limits. Teams and reporting should reflect that.
For instance, New Jersey’s favorable tax structure contrasts sharply with Pennsylvania’s high promotional ceilings, requiring distinct go-to-market approaches. Ontario, though part of Canada, functions much like a U.S. state with open licensing-making it a useful comparison.

5) Use Data for Retention, Not Just Acquisition

International leaders focus on lifetime value, segmenting users and tailoring offers to prevent churn. U.S. operators should invest in CRM, data science, and automation to increase share of wallet rather than just sign-ups.

How U.S. Pioneers Are Shaping the Industry

FanDuel: Market share leader and mobile benchmark
FanDuel consistently leads the U.S. sportsbook market-often hovering near 40% share-thanks to advantages in pricing, product, and performance. Its growing iCasino business signals a clear move toward diversification.

BetMGM: U.S. iGaming heavyweight with multi-brand reach
A joint venture between MGM Resorts and Entain, BetMGM blends a deep casino heritage with a robust sportsbook presence. Its multi-brand structure (including BetMGM and Borgata Casino) highlights disciplined expansion and operational precision-showing how range and rigor drive national scale.

Stake.us: Sweepstakes innovation and compliance insight
Stake.us operates under a sweepstakes model, using virtual currencies redeemable for prizes instead of direct cash wagering. The approach has fueled rapid growth-and regulatory scrutiny. Its story underscores two takeaways for U.S. operators: educate consumers clearly and build compliance systems that anticipate evolving legal interpretations.

Other key players:

  • DraftKings continues to evolve across sportsbook and iCasino, investing in content and community engagement.
  • Caesars capitalizes on brand power, media partnerships, and its rewards ecosystem.
  • bet365 brings unmatched live-betting expertise and a global product portfolio to new U.S. states.
  • Fanatics merges commerce and fandom data into a unique customer acquisition engine.

Across all these leaders, the unifying theme is ecosystem integration-connecting media, retail, loyalty, and community to lower acquisition costs and boost retention.

A Practical Playbook for U.S. Operators, Inspired by Global Markets

  1. Balance your portfolio: Develop sportsbook, casino, live dealer, and social products; cross-sell intentionally.
  2. Perfect your mobile UX: Streamline sign-up, verification, and payments; make live markets fast and intuitive.
  3. Operationalize Responsible Gambling: Offer self-exclusion and deposit limits in-app, and publish transparency reports. States like Michigan and New Jersey are already setting early benchmarks with mandatory tools.
  4. Localize at the state level: Treat each jurisdiction’s promos, payments, and media approach as unique.
  5. Invest in retention: Make CRM, real-time personalization, and LTV analytics core competencies.
  6. Lead with compliance: Learn from Europe’s strict advertising and data rules to avoid future resets.
  7. Tell your story: Build credibility by sharing RG outcomes, working with independent auditors, and engaging in safety initiatives.

Conclusion: Learn Globally, Lead Locally

The next generation of winners won’t just spend the most-they’ll learn the fastest. By drawing from mature international markets and applying insights around diversification, mobile excellence, responsible play, localization, and data-driven retention, U.S. operators can build trusted, lasting brands. The successes of FanDuel, BetMGM, Stake.us, and other innovators prove that sustainable growth now depends as much on responsibility and transparency as on market share.

FAQs

1. Why study global markets?
Because global markets provide proven frameworks that help U.S. operators grow sustainably while staying compliant.

2. Why diversify beyond sportsbooks?
A diversified product mix stabilizes revenue, appeals to broader audiences, and minimizes reliance on seasonal betting.

3. How does responsible gambling strengthen operations?
Strong RG measures build player trust, reduce regulatory exposure, and foster long-term brand credibility.

4. Why is localization so critical in the U.S.?
Every state has its own rules. Tailoring payments, promos, and compliance ensures better engagement and retention.

5. How does data enhance retention?
Personalized, predictive data strategies help prevent churn and grow lifetime value through smarter CRM.